Perfect Order                  
                 Organizing
         Home and Business

FAQ's

Who is Perfect Order?
 
Founded in Boise, Idaho in 2001, Perfect Order is a locally owned company who's vision is to empower and support people in their pursuit to create and maintain integrity, clarity, and balance in their lives.
 
Our Mission is to use gentle guidance, education, and accountability while sorting, clearing and re-purposing the clutter in people's homes, minds and lives. We serve individuals of all walks of life with honesty, compassion, and competence while treating them with respect to maintain their dignity and earn their trust. We work side-by-side with individuals using a systematic organizing approach that best fits the learning style and needs of the individual. We listen and utilize our experience with individuals to develop ongoing maintenance systems that function best for themselves, their families and their lifestyles.

How Do You Work With a Client?

 
The first step towards building a working relationship is to talk briefly over the phone. During the phone call we will clarify all the information that we need to know such as what project or space you want to work on first, what your goals are, timelines and any other pertinent information.

We then set up a 3 hour session with you. On arrival we will briefly look at your space and re-confirm what the goal is for the day, then get to it! We work side by side with you asking questions to help you make decisions on items. We help sort items for donation, hazardous waste, and shredding and can remove them for you at the end of the session. At the end of the session you can determine whether you want to schedule for another session or continue the project on your own. Most organizing sessions are with one organizer.
 
Because organizing can be such an emotional undertaking, we do not work with anyone that is not ready for assistance. Surprises can be fun and helpful, but to some people, it can also be felt as an invasion of privacy. Please do not ask us to surprise someone or give our services as a "gift" to someone that did not specifically ask for help.
 
Moving projects are more complex and need more coordination time so a complimentary one hour consultation is scheduled after talking with you over the phone. During the consultation we can give a job estimate and determine exactly what services you would like assistance with to complete your move. We also can determine how many team members need to be scheduled at that time.

How Long Will It Take?

 
It is quite difficult to give estimates in our industry since every situation is so different. There are many factors impacting how long each project will take such as:
 
How quickly you can make decisions, how long you can work without distractions or interruptions, how long the disorganization has been going on and why, how large the space is and the volume and complexity of items you have and how easily and quickly you adapt to new systems and possibly integrating new habits.
 
Many of our clients treat our service similarly to other self-help professions such as personal trainers. They get the best results by budgeting for weekly, monthly or quarterly sessions to keep on task to accomplishing their goal.

What is Your Service Area?

 
We provide service primarily to the Treasure Valley, but can travel to other areas in Idaho/Oregon. Because of the costs associated with travel, a trip fee is assessed to areas beyond Ada County.

What Is Your Cancellation Policy?

We understand that emergencies do happen and occassionally appointments need to be rescheduled. Because we want to be able to assist all clients as quickly as possible, we would appreciate notification to cancel and re-schedule your appointment as soon as possible and no later than 1 hour before the scheduled appointment.
 
Moving Projects require a non-refundable deposit equal to the first 3 hours of labor. That deposit will be applied to the balance when the project is completed.

What Forms of Payment Do You Accept?

 
We accept Visa, MasterCard, Discover, Debit and cash payment at the end of each session.

What is a Professional Organizer?

A Professional Organizer enhances the lives of clients by designing systems and processes using organizing principles and through transferring organizing skills. A Professional Organizer also educates the public on organizing solutions and the resulting benefits.

What is NAPO?

The National Association of Professional Organizers (http://www.napo.net/) is a group of about 4,200 professional organizers dedicated to helping individuals and businesses bring order and efficiency to their lives. This organization provides education, assistance and support to organizing professionals and their customers as well as a directory for local providers in your area. Perfect Order is a proud member of this organization.

What is Your Confidentiality Policy?

Our work can indeed be very personal in nature. All of our work is done in a patient, nonjudgemental, and respectful manner. We will hold all client information, business or personal, written or verbal, in confidence.  Any documents taken off site are secured and /or shredded as appropriate. Client email addresses are not distributed. Perfect Order conforms to the written Code of Ethics for members of NAPO.

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